'Over 7,000 satisfied customers'

As recomended by
Monica Seeley,
The Times - Crème.

As appointed by HM, The King of Greece

Just a brief note that on Friday 16 November, 2007, I was visited by an excellent technician from your company called Jerry. He was with me for four hours and in that time worked solidly, not even stopping for a drink. I found him to be polite, friendly, efficient and helpful, and I was very pleased with the end result. He did a lot of work setting up a new laptop, a new router and a new printer, as well as transferring data and cleaning up my old laptop. Nothing was too much trouble and I would be very pleased to use your company again. I am so pleased that I did not buy the technician package from PC World even if it did only cost £88.00 for the year, Jerry was a much better option! Best wishes.

Lia Jeans – Laptop setup and Broadband installation – Hampstead, 18th November 2007

Meet a technician

All our technicians undergo a comprehensive training programme to ensure their technical knowledge and customer service skills meet the high standards required by PC Service.

Andrew, has been a technician with us for 5 years and has recently been awarded our annual PC Service Consultant of the Year award for his outstanding customer service skills. One of Andrew's recent highlights was helping a 78 year old lady speak to her grandchildren in Australia.

'I set up her PC and installed a web cam so that her family could see her. When everything was ready, we made a test call. As her family also had a web cam, Shirley could see her grandchildren online and being able to communicate with them in this way, was more than she had ever dreamt of. She was absolutely overwhelmed'.

Andrew particularly enjoys finding out about new technology before it is released to the market.

'At PC Service, we get to hear about the latest software and learn how to use it before everybody else does, keeping me ahead of the game!'

If you interested in joining our team of technicians, please e-mail your CV to careers@pcservicegroup.co.uk.